Post by account_disabled on Mar 5, 2024 20:12:07 GMT -8
If you want to delve deeper into the topic, in this post Michele Papaleo illustrates the fundamental characteristics of Social Customer Care . #6. Always reply and say thank you Dear customer, do you know what it means to let your fans' questions and comments fall into oblivion? It means that they will feel abandoned by you , it means that you will have missed an important (and probably unrepeatable) opportunity to involve them and build their loyalty , to tell about yourself , to respond to any complaints, apologizing and explaining yourself , to fuel dialogue and participation , to find useful information . In this regard, I recommend you read Riccardo Esposito 's post , Social Media Marketing.
Here, dear customer, now I ask you: do you prefer to have a Brazil Phone Number thousand thousand disinterested fans or a smaller number of fans who are truly involved? Said the poor mistreated Social Media Manager now refreshed .Always respect everyone This is the basic principle of any relationship. Respect . Always be polite, do not harass anyone with spammy behavior and do not offend the sensitivity of group members. Be gentle and have common sense. Always. Create a Facebook group for your business. But only if it's convenient for you! What if, rather than inhabiting a group, you wanted to be the one to create one with the aim of monetizing ? Facebook is the ideal social network to do this! It is increasingly oriented towards small communities that grow and develop around a common interest or passion.
And precisely these niches, these tribes , are gold for your business. Keep in mind, however, that opening a group on Facebook is not always convenient. And when is it, then? When you have a clear business objective ; when you can profitably integrate it into your digital communication strategy ; if you have identified a specific target to involve; if there is a certain topic that you are interested #8. Ask for help Do you need a hand from group members? Explicitly ask for help! If you have donated in the past, as I suggested you do, they will be happy to reciprocate your concern and will be happy to feel useful and, in their own small way, important to you. But there is also another positive aspect.
Here, dear customer, now I ask you: do you prefer to have a Brazil Phone Number thousand thousand disinterested fans or a smaller number of fans who are truly involved? Said the poor mistreated Social Media Manager now refreshed .Always respect everyone This is the basic principle of any relationship. Respect . Always be polite, do not harass anyone with spammy behavior and do not offend the sensitivity of group members. Be gentle and have common sense. Always. Create a Facebook group for your business. But only if it's convenient for you! What if, rather than inhabiting a group, you wanted to be the one to create one with the aim of monetizing ? Facebook is the ideal social network to do this! It is increasingly oriented towards small communities that grow and develop around a common interest or passion.
And precisely these niches, these tribes , are gold for your business. Keep in mind, however, that opening a group on Facebook is not always convenient. And when is it, then? When you have a clear business objective ; when you can profitably integrate it into your digital communication strategy ; if you have identified a specific target to involve; if there is a certain topic that you are interested #8. Ask for help Do you need a hand from group members? Explicitly ask for help! If you have donated in the past, as I suggested you do, they will be happy to reciprocate your concern and will be happy to feel useful and, in their own small way, important to you. But there is also another positive aspect.