Post by hanro1187 on Feb 13, 2024 20:42:45 GMT -8
Benefits of using Zalo ZNS messages Zalo ZNS messages (Zalo Notification Service) is a service that sends customer care messages via the API system to all phone numbers using Zalo. Possesses many outstanding advantages that promise to completely replace SMS such as: • Access customer files in Vietnam easily Zalo is the most used messaging application in Vietnam. Therefore, with just the customer's phone number, the brand can send Zalo ZNS messages to customers quickly with a success rate of up to 90%. This helps brands reach and care for customers more effectively with a large customer base.
Message content is diverse and easy to edit. With a Australia Telemarketing Data limited number of characters for each notification of up to 400 accented characters, notifications sent via ZNS will be fully designed and can accurately convey the content. to customers. The ZNS template can attach many utilities such as access links and quick calls, helping businesses optimize the effectiveness of notifications. In addition, through the ZNS channel, businesses can easily increase their brand recognition with the ability to attach brand logos in ZNS messages sent to customers. • Optimal costs Businesses using ZNS will only need to pay fees for successfully processed ZNS, which both saves costs and brings better customer care efficiency to business owners.
Easy to deploy Compared to customer care apps or customer care messages from other service providers, ZNS is easier to deploy because it is developed based on the very familiar Zalo platform. many users. With just a few steps of setup and registration, businesses can easily send ZNS messages to customers. • Measure efficiency and accuracy ZNS's reporting system helps record the results of all command processing activities ZNS has performed. Businesses can always track the results of created orders, the status received from the customer and the reason for unsuccessful processing (if any) of each ZNS order. These results provide an important source of data to measure the effectiveness of customer care activities.
Message content is diverse and easy to edit. With a Australia Telemarketing Data limited number of characters for each notification of up to 400 accented characters, notifications sent via ZNS will be fully designed and can accurately convey the content. to customers. The ZNS template can attach many utilities such as access links and quick calls, helping businesses optimize the effectiveness of notifications. In addition, through the ZNS channel, businesses can easily increase their brand recognition with the ability to attach brand logos in ZNS messages sent to customers. • Optimal costs Businesses using ZNS will only need to pay fees for successfully processed ZNS, which both saves costs and brings better customer care efficiency to business owners.
Easy to deploy Compared to customer care apps or customer care messages from other service providers, ZNS is easier to deploy because it is developed based on the very familiar Zalo platform. many users. With just a few steps of setup and registration, businesses can easily send ZNS messages to customers. • Measure efficiency and accuracy ZNS's reporting system helps record the results of all command processing activities ZNS has performed. Businesses can always track the results of created orders, the status received from the customer and the reason for unsuccessful processing (if any) of each ZNS order. These results provide an important source of data to measure the effectiveness of customer care activities.